Engaging Stakeholders to Improve Care for Adults with Complex Health and Social Needs during a Public Health Emergency

A public health emergency such as the COVID-19 pandemic exacerbates the already challenging environment facing adults with complex health and social needs (ACHSN) and the systems of care that support them. Between September 2020 and April 2021, 51 participants representing six different stakeholder groups were engaged using interviews, asynchronous Delphi surveys, and a virtual stakeholder meeting to learn from their perspectives about the greatest needs and possible solutions affecting ACHSN populations during the COVID-19 pandemic and to develop a prioritized research agenda to improve care for ACHSN populations. Mental health and financial concerns were strongly and consistently endorsed as the most important issues. Future research priorities identified included both macro systems research such as testing alternative state-level models of payment for physical and mental health care and research that could be conducted at a local level (such as identifying needs for patient care navigation services and testing models of care navigation).

Changing English Local Authority Duties by the Adoption of Easements in the COVID-19 Pandemic, Findings from an Interview-Based Study

This article reports findings from a study on the effect of the adjustments or 'easements' that were made to the 2014 Care Act when measures to manage the impact of COVID-19 were introduced in England in 2020. Only eight local authorities (LAs) implemented the changes permitted. The experiences of five are explored in this article. Data were collected in 2021 through interviews with Directors of Adult Social Services and other senior managers in these LAs and analysed using a thematic approach. Participants referred to the challenges under which they were working pre-pandemic, including resource pressures and problems recruiting and retaining staff. Despite the conditions attached to adopting easements these LAs had done so because of the uncertainties they were facing. All ceased to use them within a short time because they could manage without them. They had been shocked by the concerted opposition to easements and the time necessitated in responding to this. They contrasted their experiences with the apparent ease with which NHS colleagues had been able to change their practices. The experiences of these LAs may contribute to planning for the continuity of social care in any future emergency.

Charity programme supports practices' mental health services

The article reports that the charity Mind Cymru has urged practice nurses in Wales to refer patients with mild to moderate mental health problems for Great Britain National Health Service (NHS) counseling to a free, guided self-help service. It mentions that the Active Monitoring programme can support practices' mental health service delivery.

The impact of the COVID-19 pandemic on the oncology services demand in a middle-income setting with universal health insurance.

Aim: We analyze the impact of the COVID-19 pandemic on oncology service demand in a middle-income country with universal health coverage. Methods: We collected data from January 1st-2017 to December 31th-2021 at a reference center in Bogotá-Colombia regarding first-time consultations of cross-cutting services (clinical oncology, hematology, palliative care, radiation oncology); specialized multidisciplinary units (breast, prostate, lung, stomach); inpatient and outpatient systemic therapy; radiotherapy; oncology surgery; and bone marrow transplant. A descriptive time series analysis was performed, estimating monthly percent change and endemic channels. Results: Starting the confinement (April 2020), a general decrease in service demand was observed (R: -14.9% to -90.0%), with an additional but lower decrease in August 2020 coinciding with the first pandemic wave (R: -11.3% to -70.0%). Follow-up visits and ambulatory treatment showed no consistent reductions. New patients' consultations for cross-cutting services had a speedy recovery (1 month), but clinical oncology, specialized units, and in-hospital treatment resumed more slowly. Only breast and stomach cancer showed a sustained reduction in early-stage disease. Women and older patients had a more significant reductionin service demand. Conclusion: Despite no changes in service supply, the confinement induced a significant reduction in service demand. Variations by cancer type, service type, and population demographics deserve careful consideration for a suitable response to the emergency. The speedy recovery and the absence of a significant decrease during subsequent waves of the pandemic suggest patient resiliency and a lower impact than expected in middle-income settings in the presence of universal health insurance.

Objetivo: Analizar el impacto de la pandemia de COVID-19 sobre la demanda de servicios oncológicos. Metodos: Se recolectaron datos de enero 1/2017 hasta diciembre 31/2021 de consulta de primera vez en servicios transversales (oncología clinica, hematología, cuidados paliativos, oncología radioterápica) y servicios especializados multidisciplinarios (mama, próstata, pulmón, estómago), así como de suministro de tratamiento (terapia sistémica ambulatoria y hospitalaria, radioterapia, cirugía oncológica, trasplante de médula ósea), en un centro de referencia en Bogotá-Colombia. Se realizó un análisis descriptivo de series de tiempo estimando el cambio porcentual mensual y los canales endémicos. Resultados: Al inicio del confinamiento obligatorio (abril/2020) hubo una disminución general en la demanda de servicios transversales (R: -14.9% a -90.0%), con nuevo descenso de menor grado en agosto/2020 durante la primera ola de infecciones (R: -11.3% a -70.0%). Las consultas de seguimiento y tratamientos ambulatorios no mostraron reducciones consistentes. Exceptuando oncología clínica, las consultas de primera vez para servicios transversales tuvieron rápida recuperación hasta cifras basales (1 mes), pero las unidades especializadas y los tratamientos intrahospitalarios tuvieron recuperación mas lenta. Únicamente los cánceres de mama y estómago mostraron una reduccion sostenida de estadios tempranos de la enfermedad. La reducción de la demanda fue mas marcada en mujeres y adultos mayores. Conclusión: A pesar de no tener cambios en la oferta, el confinamiento indujo una reducción significativa en la demanda de servicios oncológicos con variación diferencial por tipo de cáncer, servicio y características demográficas de la población. Esto merece consideración especial para generar respuestas adecuadas a las emergencias sanitarias. La rápida recuperación de la demanda y la ausencia de caídas en olas de infección subsiguientes sugieren resiliencia de los pacientes e impacto menor del esperado en países con cobertura de salud universal.

Joint Recommendations From The Latin American Association of Cardiac and Endovascular Surgery (LACES) and The Cardiovascular Anesthesia Committee of The Latin American Confederation of Anesthesia Societies (CLASA) on the Timing for Cardiac Surgery After COVID-19 Infection.

INTRODUCTION: Since the coronavirus disease 2019 (COVID-19) pandemic, cardiac surgeries in patients with previous infection by COVID-19 were suspended or postponed, which led to surgeries performed in patients with an advanced stage of their disease and an increase in the waiting list. There is a heterogeneous attitude in Latin America on the optimal timing to cardiac surgery in patients with previous COVID-19 infection due to scarce data on its outcome. Two Latin American associations joined to establish common suggestions on the optimal timing of surgery in patients with previous COVID-19 infection. METHODS: Data collection was performed using a pre-established form, which included year of publication, objective, type of study (prospective/retrospective, descriptive/analytical), number of patients, year of study, waiting time between infection and surgery, type of surgery, morbidity, mortality, and conclusions regarding the association between mortality and morbidity. Final recommendations were approved by the board of directors of Latin American Association of Cardiac and Endovascular Surgery (LACES) and Latin American Confederation of Anesthesia Societies (CLASA). RESULTS: Of the initial 1,016 articles, 11 comprised the final selection. Only six of them included patients who underwent cardiac surgery. According to the analyzed literature, optimal timing for cardiac surgery needs to consider the following aspects: deferable surgery, symptomatic COVID-19 infection, completeness of COVID-19 vaccination. CONCLUSION: These recommendations derive from the analysis of the scarce literature published at present on outcomes after cardiac surgery in patients with previous COVID-19 infection. These are to be taken as a dynamic recommendation in which Latin American reality was taken into consideration.

Development of the nursing associate role in community and primary care settings across England

Why you should read this article: • To understand some of the benefits that the nursing associate role can bring to community and primary care nursing teams • To be aware of the challenges involved in training and embedding nursing associates in community and primary care settings • To recognise the need for clarity on the boundaries and expectations of the nursing associate role in community and primary care settings Nursing associates have been part of the health and social care workforce in England since 2017 and are starting to contribute to managing workforce challenges. However, little is known about the nursing associate role in community and primary care settings. This article provides an overview of what is known about the nursing associate role in community and primary care settings and introduces some emerging findings from recent research. The article identifies some of the benefits that nursing associates can bring to community and primary care nursing teams and some of the challenges involved in training and embedding nursing associates in these sectors of the health and social care workforce.

Impact of the COVID-19 pandemic on HIV prevention and care services among key populations across 15 cities in India: a longitudinal assessment of clinic-based data.

INTRODUCTION: The COVID-19 pandemic has threatened to diminish gains in HIV epidemic control and impacts are likely most profound among key populations in resource-limited settings. We aimed to understand the pandemic's impact on HIV-related service utilization among men who have sex with men (MSM) and people who inject drugs (PWID) across India. METHODS: Beginning in 2013, we established integrated care centres (ICCs) which provide HIV preventive and treatment services to MSM and PWID across 15 Indian sites. We examined utilization patterns for an 18-month period covering 2 months preceding the pandemic (January-February 2020) and over the first and second COVID-19 waves in India (March 2020-June 2021). We assessed: (1) unique clients accessing any ICC service, (2) ICC services provided, (3) unique clients tested for HIV and (4) HIV diagnoses and test positivity. Among an established cohort of PWID/MSM living with HIV (PLHIV), we administered a survey on the pandemic's impact on HIV care and treatment (June-August 2020). RESULTS: Overall, 13,854 unique clients visited an ICC from January 2020 to June 2021. In January/February 2020, the average monthly number of clients was 3761. Compared to pre-pandemic levels, the number of clients receiving services declined sharply in March 2020, dropping to 25% of pre-pandemic levels in April/May 2020 (first wave), followed by a slow rebound until April/May 2021 (second wave), when there was a 57% decline. HIV testing followed a similar trajectory. HIV test positivity changed over time, declining in the first wave and reaching its nadir around July 2020 at ∼50% of pre-pandemic levels. Positivity then increased steadily, eventually becoming higher than pre-pandemic periods. The second wave was associated with a decline in positivity for MSM but was relatively unchanged for PWID. Among 1650 PLHIV surveyed, 52% of PWID and 45% of MSM reported the pandemic impacted their ability to see an HIV provider. MSM had barriers accessing sexually transmitted infection testing and partner HIV testing. CONCLUSIONS: The COVID-19 pandemic led to significant decreases in HIV-related service utilization among key populations in India. This presents an opportunity for increased transmission and patients presenting with advanced disease among groups already disproportionately impacted by HIV.

Use of linked patient data to assess the effect of Long-COVID on system-wide healthcare utilisation.

Background: Within the relatively early stages of the COVID-19 pandemic, there had been an awareness of the potential longer-term effects of infection (so called Long-COVID) but little was known of the ongoing demands such patients may place on healthcare services. Objective: To investigate whether COVID-19 illness is associated with increased post-acute healthcare utilisation. Method: Using linked data from primary care, secondary care, mental health and community services, activity volumes were compared across the 3 months preceding and proceeding COVID-19 diagnoses for 7,791 individuals, with a distinction made between whether or not patients were hospitalised for treatment. Differences were assessed against those of a control group containing individuals who had not received a COVID-19 diagnosis. All data were sourced from the authors' healthcare system in South West England. Results: For hospitalised COVID-19 cases, a statistically significant increase in non-elective admissions was identified for males and females <65 years. For non-hospitalised cases, statistically significant increases were identified in GP Doctor and Nurse attendances and GP prescriptions (males and females, all ages); Emergency Department attendances (females <65 years); Mental Health contacts (males and females ≥65 years); and Outpatient consultations (males ≥65 years). Conclusion: There is evidence of an association between positive COVID-19 diagnosis and increased post-acute activity within particular healthcare settings. Linked patient-level data provides information that can be useful to understand ongoing healthcare needs resulting from Long-COVID, and support the configuration of Long-COVID pathways of care.

Using a digital messaging service to enhance access to mental health support

Why you should read this article: • To understand the potential benefits of using digital messaging services to engage with service users • To learn about a digital messaging service that has been developed and rolled out in numerous trusts • To recognise the challenges that may be encountered when providing digital healthcare and consider how to address these School nurses and health visitors across the NHS often use text messaging as a simple and efficient way to engage service users directly. This article explores how a team of school nurses used a safe and secure web-based messaging portal – ChatHealth – to enable young people and their parents and/or carers to discreetly contact nurses about sensitive topics, such as mental health. The author also discusses the UK-wide roll-out of ChatHealth, as well as exploring how a perinatal mental health service and young people's mental health support team implemented their own messaging services to meet the needs of service users.

Rehabilitations- und Vorsorgeeinrichtungen in der Corona-Krise: Situation und postpandemische Perspektive

Background During the early phase of the Corona pandemic (March to July 2020) rehab clinics were supposed to stop offering rehab treatment in order to be ready for admitting low-care patients from acute hospitals. On the other hand, acute care hospitals postponed elective interventions for the benefit of Corona patients and rehab patients denied treatment due to the fear of becoming infected. As a consequence a loss in revenue turns out while additional costs for infection protection management arose simultaneously. Methodology Aim of the study was to specify the economic risks of rehab facilities caused by the pandemic as well as the increasing medical requirements. Based on a structured questionnaire 97 rehab providers were polled referring to e. g. the „medical treatment situation", the „revenue development", the „cost pressure" and the „effects of supporting activities of the government". Results The revenue of rehab clinics collapsed intermittently up to 70 % compared to the previous year. Simultaneously, additional costs of 349 € per patient and employee per treatment cycle (21 days) accumulated due to decreed infection prevention arrangements. This unplanned cost burden corresponds roughly to 13 % of the revenue per case. The decline of rehab treatments under the pandemic will lead on to an exaggerated demand of medically necessary treatments in future. This congestion of non-performed rehab treatments is prognosed to exceed 20 % to 25 % of the rehab treatments performed in 2019. In 29 % of the facilities the shortage of personal protective equipment was associated with dysfunctional workflows and endangerment of patients suffering an infection. 71 % of the rehab facilities stated not to have benefitted from the procurement initiative of the German Ministry of Health. Discussion The Corona pandemic has reinforced the economic vulnerability of many rehab providers. This, due to additional costs for infection prevention activities, revenue losses owing to reduced occupancy and because of an investment bottleneck accumulated over years. Furthermore, the reimbursement system is complained not to cover the total costs of treatment in an economically sufficient way. Necessary investments in infection protection are a cost-driver but also lead to a factual impairment of treatment capacity. As a consequence, a piling up of medically essential rehab treatment is assumed to happen and will effect an increasing disease burden in the health system. Core Message The risk of insolvency has enhanced for rehab facilities due to the pandemic. Simultaneously, medical requirements have arisen and cost pressure has become more intensive. Because rehabilitation to play a pivotal role in public services the reimbursement system of the rehab sector is urged to be changed. One strong opinion requires to finance the costs of keeping rehab facilities. Indeed, this financing approach should be based on an assessment of the rehab demand. Furthermore, the operating costs are advised to be paid depended on medical quality, physical condition of the patient and the complexity of treatment. Zusammenfassung: Hintergrund Bereits in den ersten 6 Monaten der Pandemie erlitten die Rehabilitations- und Vorsorgeeinrichtungen massive Erlöseinbußen. Dies einerseits durch die Aussetzung von Heilverfahren und Nachsorgeangeboten sowie die Verpflichtung, im Bedarfsfall verlegbare Patienten aus Akutkrankenhäusern zu übernehmen;andererseits führte die Verschiebung elektiver Eingriffe zugunsten der prioritären Behandlung von Covid-19-Patienten in den Akuthäusern sowie die Angst von Reha-Patienten vor einer Infektion zu einem Nachfragerückgang. Demgegenüber entstanden erhebliche Zusatzkosten durch die Organisation infektionssicherer Arbeitsabläufe sowie die Beschaffung von Produkten der persönlichen Schutzausrüstung (PSA) auf einem überhitzten freien Markt. Das Insolvenzrisiko für die Reha-Einrichtungen erhöhte sich. Methoden Ziel der Studie war es, die ökonomischen und ablauforganisatorischen Konsequenzen sowie die Infektionsrisiken für Personal und Patienten einer Unterversorgung mit PSA-Produkten im Bereich der Rehabilitation zu ermitteln sowie die Effektivität staatlicher Eingriffe bei der Beschaffung von PSA-Produkten zu reflektieren. Durchgeführt wurde im Zeitraum 25. bis 28. Woche 2020 eine Online-Befragung unter 79 Einrichtungen mittels strukturiertem Fragebogen, u. a. spezifiziert nach den Erhebungsbereichen „Versorgungssituation bei PSA-Produkten", „Umgang mit PSA-Versorgungsengpässen", „Ertragssituation", „Zusatzkosten" und „Wirksamkeit staatlicher Hilfsmaßnahmen". In weiteren 18 Einrichtungen wurden Einzelinterviews zur Praxis des Pandemie-Managements vor Ort geführt. Die Erhebung wurde auf orthopädische, kardiologische und neurologische Einrichtungen konzentriert. Ergebnisse Der Umsatz der Einrichtungen ging um zeitweise bis zu 70 % gegenüber dem Vorjahr zurück, gleichzeitig erhöhten sich die Kosten für Infektionsprophylaxe um durchschnittlich 349 € pro Patient und Mitarbeiter pro Behandlungszyklus (21 Tage), was etwa 13 % des Fall-Erlöses bedeutete. Durch den Rückgang bei Patientenbehandlungen während der Pandemie baute sich ein Behandlungsstau auf, der zwischen 20 und 25 % der Reha-Leistungen des Jahres 2019 entspricht und die Krankheitslast im Gesundheitssystem zukünftig erhöhen wird. Der Mangel an Schutzausrüstung führte in 29 % der Einrichtungen zu erschwerten Arbeitsabläufen mit Infektionsgefährdung für Patienten und Mitarbeitende. Von der Beschaffungsinitiative des Bundesministeriums für Gesundheit fühlten sich 71 % der Einrichtungen nicht versorgt. Diskussion Die Corona-Pandemie hat die Anfälligkeit zahlreicher Reha-Einrichtungen für eine wirtschaftliche Schieflage verstärkt. Ursache dafür sind pandemiebedingte Zusatzkosten, Erlösausfälle aufgrund von Belegungsrückgängen und ein Investitionsstau in zahlreichen Einrichtungen. Notwendige Maßnahmen des Infektionsschutzes erhöhen nicht nur die Kostenbelastung, sondern vermindern faktisch die verfügbare Behandlungskapazität. Als Konsequenz ist ein Behandlungsstau zu erwarten, der mit erhöhter Krankheitslast im Gesundheitssystem verbunden sein wird. Kernbotschaft Das Insolvenzrisiko hat sich für Rehabilitations- und Vorsorgeeinrichtungen durch die Corona-Krise erhöht, gleichzeitig sind die Anforderungen an medizinische Qualität und Infektionsschutz ebenso wie die Vorhalte- und Behandlungskosten gestiegen. Eine Reform der Refinanzierung von Reha-Leistungen ist notwendig: Dies betrifft die Finanzierung von Vorhaltekosten von Reha-Einrichtungen als Teil der Daseinsvorsorge. Hier ist allerdings eine versorgungsstrukturelle und institutionenorientierte Bedarfsermittlung vorzuschalten, um Mitnahmeeffekten vorzubeugen. Weiterhin ist die Vergütung der Betriebskosten qualitäts- und aufwandorientiert am Krankheitsbild und am Patientenzustand vorzunehmen.

Peer Assistance

The article offers briefs related to Peer Assistance with Colorado Nurse. Topics include Peer Health Team provided services to over 1100 health and mental health professionals with Rehabilitation Contracts demonstrates the continuing need for programming for individuals with substance use, mental health, physical health, and related concerns;and Screening, Brief Intervention, Referral to Treatment team providing trainings to professionals in sites included hospitals and primary care clinics.

Access as an enabler and an obstacle to nurses' use of ICT during the COVID-19 pandemic: Results of a national survey

The COVID-19 global pandemic has altered the way people in Aotearoa New Zealand live, work, play, and access healthcare, and this has included an increase in the use of technology. The aim of this exploratory study was to understand Aotearoa New Zealand nurses' use of technology during the COVID-19 lockdown, in particular what information and communication technologies (ICT) was being used and how nurses felt about using ICT in their practice. An anonymous online survey, utilising both open and closed-ended questions, was selected as an appropriate and safe data collection method during the pandemic. Snowball sampling was used with an online survey that was sent out during the level 3 lockdown (from March to May 2020) via social media and existing email networks and so potentially dispersed to nurses throughout Aotearoa New Zealand. In total 220 responses were received. The results were analysed using descriptive statistics, and open-ended qualitative comments were thematically analysed. The key finding was that there were significant access issues related to nurses using ICT in their practice: Access to information technology systems and resources, access to technical support, access to connectivity (particularly for those working from home in rural communities) and access to patients and colleagues. As predicted, this study has identified areas for future exploration but highlights Aotearoa New Zealand nurse's ability and willingness to embrace technology to better meet the needs of their patients.

The early impact of COVID-19 on the incidence, prevalence, and severity of alcohol use and other drugs: A systematic review.

BACKGROUND: The aim of this paper was to examine the early impact of COVID-19 on substance use to assess implications for planning substance use treatment and support systems. METHOD: A systematic review of literature published up to March 2021 was conducted to summarize changes in prevalence, incidence, and severity of substance use associated with COVID-19 and the accompanying public health measures, including lockdown, stay-at-home orders, and social distancing. RESULTS: We identified 53 papers describing changes to substance use at the population level. The majority of papers described changes related to alcohol use and most relied on self-reported measures of consumption during the COVID-19 pandemic, compared with pre-pandemic use. There was less evidence to support changes in non-alcohol substance use. In general, risky pre-pandemic alcohol use, caregiving responsibilities, stress, depression, anxiety, and current treatment for a mental disorder were found to be associated with increased substance use. CONCLUSION: This review provides preliminary data on changes in substance use, indicating that certain segments of the population increased their alcohol use early on in the COVID-19 pandemic and may be at greater risk of harm and in need of additional services. There is a need for additional population-level information on substance use to inform evidence-based rapid responses from a treatment system perspective.

Opportunity cost and COVID-19: A perspective from health economics.

The substantial increase in demand for medical care in intensive care units (ICUs) caused by the recent appearance of coronavirus disease 2019 (COVID-19) has placed severe pressure on hospital beds. Although countries have intensified efforts to contain or delay the spread of COVID-19, they must prepare to cope with the growing demand for critical care inpatient beds or risk being overwhelmed by the pandemic. The subject of this paper is the COVID-19 pandemic and the opportunity cost from the perspective of health economics using the supply and demand model of hospital bed days in ICUs. In this context, it has been seen that there is an excess demand for hospital beds that exceeds the supply of bed days provided by the health system, generating opportunity costs for patients who cannot be admitted to ICUs because beds are not available. Policymakers must take into account the notion of opportunity cost to ensure that scarce resources are used efficiently because patients with and without COVID-19 will be competing for the same ICU resources.

Unmet Needs of People With Parkinson's Disease and Their Caregivers During COVID-19-Related Confinement: An Explorative Secondary Data Analysis.

Self-perceived unmet needs in people with typical and atypical parkinsonism (PwP) and their caregivers, support network, personalized ways to address self-perceived unmet needs during confinement, as well as the prevalence of self-reported COVID-19 related symptoms, confirmed SARS-CoV-2 infection, and self-reported COVID-19 related hospitalization in Luxembourg and the Greater Region were assessed. From 18th March to 10th April 2020, 679 PwP were contacted by phone. Data was collected in the form of a semi-structured interview. The thematic synthesis identified 25 themes where PwP need to be supported in order to cope with consequences of the pandemic, and to adapt their daily and health-related activities. The present work highlights that in the context of personalized medicine, depending on the individual needs of support of the patient the identified self-perceived unmet needs were addressed in various ways ranging from one-directed information over interaction up to proactive counseling and monitoring. Family and health professionals, but also other support systems were taking care of the unmet needs of PwP (e.g., shopping, picking-up medication, etc.) during the pandemic. 7/606 PwP (1.15%) reported COVID-19 related symptoms, 4/606 (0.66%) underwent a rRT-PCR-based diagnostic test and 2/606 (0.33%) were confirmed as SARS-CoV-2 positive. None of these PwP reported being hospitalized due to COVID-19. Our results will allow health professionals to expand their services in a meaningful way i.e., personalize their support in the identified themes and thus improve the healthcare of PwP in times of crisis.

Creating a culture that values diversity and inclusion: An action-oriented framework for schools of nursing.

An organizational culture that values diversity and inclusion is essential for the achievement of high-quality nursing education, yet little literature exists to guide schools of nursing (SON) in accomplishing this goal. All SONs, regardless of size, need a framework that provides specific steps for developing and nurturing a culture that values diversity and inclusion. Using our SON as an exemplar, the goal of this article was to (a) review the barriers we faced when building a diverse and inclusive environment, (b) share our school's strategic plan designed to promote diversity and inclusion, and (c) highlight successful strategies as part of the development and ongoing implementation of our school's strategic plan. This process requires continuous commitment and intentionality as well as flexibility to address unforeseen circumstances. For example, the goals we have adopted and the strategies we have put in place have allowed members of our SON community to acknowledge and address the urgency and validity of the Black Lives Matter movement, as well as the disproportionate impact of the coronavirus disease 2019 pandemic on racial and ethnic minority groups. Although we recognize that we still have work to do within our SON community, we believe our exemplar offers an action-oriented framework for increasing diversity and inclusion among students, faculty, staff, and leadership in SONs.